eFax Help Center

If you have a question, the eFax^® Help Center has your answer. Learn about the setup process, how to send and receive faxes, where to change your account preferences, billing information and more. You can also view the User Guide for a comprehensive look at your service.

Frequently Asked Questions

Do I need to purchase any special equipment to have an eFax account?

Can I get a local eFax number in a country, state or city where I don't live?

I already have a fax number. Can I still use the service?

How do I send faxes using eFax?

How do I log in to my account?

Can anyone send me a fax, or must they be an eFax subscriber?

How do I cancel my eFax account?

How do I know when someone sends me a fax?

Can I receive faxes at multiple email addresses?

How do I send a fax via email?

How can I make sure the faxes I sent were successful?

How do I read my faxes?

How do I sign faxes?